​From breakfast buffet ‘jumpers’ to being rowdy in the hallways, Brits are lifting the lid on their hotel habits – and it turns out, we’re not always on our best behaviour.
A new hotel etiquette study* commissioned by Hotels.com® reveals that while nearly 40% of us think hotel etiquette might be slipping, we still like to believe we’re doing our bit, with 90% of Brits convinced they’re the perfect house guest away from home.  

​Asiana Airlines, headquartered in Seoul, will formally leave Star Alliance on December 16, 2026, 23:59 Korea Standard Time.

Since joining Star Alliance in 2003, Asiana Airlines has played a valued role in delivering seamless customer experiences across the network. On behalf of all member airlines, Star Alliance thanks Asiana Airlines and its employees for contributing to the exceptional customer experience that the Alliance is known for worldwide.  

​Emirates, the world’s first Autism-Certified Airline, has conducted its first-ever “Travel Rehearsal” programme in the Maldives, at Velana International Airport (MLE).

The Travel Rehearsal programme allows people with accessible travel requirements to experience a guided simulation of the complete air travel journey, familiarising them with airport procedures and onboard environments ahead of time – helping reduce anxiety and build confidence before an actual flight. This is the first-of-its-kind initiative conducted at Male’s airport, organised by Emirates and supported by airport stakeholders in addition to other partners.  

​New data from Business Travel Show Europe has revealed a marked increase in corporates using business travel as a benefit to attract and retain talent  

​Czech technology startup Flae Robotics, the company behind AI receptionist BE-A, is accelerating its European expansion with its entry into Germany and Austria. The move follows successful deployments in Czech hotels and a recent UK launch, as the company sets its sights on the hospitality market in the DACH region.

BE-A is a front-office operating system for modern hotels. The AI platform automates routine guest communication and front-office workflows – from guest questions and requests to reservations and communication via email, WhatsApp, and voice – operating 24/7 in more than 100 languages. It integrates with hotel systems such as PMS, booking engines, and channel managers.